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Experience

Boehringer Ingelheim - FDM & Data Supplier Migration

The Issue

Recently, Boehringer opted to move to a different data supplier - a complex task requiring knowledge of both the pharmaceutical industry and the structure of the data provided by the major data suppliers. Fusion Integration was brought in to perform the data migration and to create a two-way interface for the new data supply.

The Solution

Fusion Integration worked with our Business Intelligence and Information Systems teams to increase understanding of the differences between the structure of the data provided by both our suppliers. This enabled the Fusion-Boehringer project team to perform a match between the two data sets, to remove any references or data owned by the previous data supplier, and to perform a general database cleansing operation. The existing FDM interface was modified to process the new data structure and incorporate any new data processing rules provided by the business or the new data supplier.

Working with Fusion Integration

"Fusion has become our number one choice when we need external expertise. Their detailed understanding, technical knowledge and friendly, professional attitude separates them from other companies, which is why we consulted them when we decided to change our data supplier and were looking for a new data management interface. Their solution, Fusion Data Manager (FDM), provided a stable, yet powerful, customisable interface between our CRM system and data supplier. The implementation was on time, without issue and requires very little maintenance - just some of the things we have come to expect from Fusion."

- Irven Dhanoa, IS Business Support Analyst, Boehringer Ingelheim

Testimonial

"As an early adopter of the Fusion Assignment Builder at Bayer, we benefited from the way it easily allows us to allocate customers and accounts in Siebel to our field force. In turn, this has provided the sales force with accurate information about their customers and the changing NHS."
Bayer
Romika Purwaha, Sales Force Excellence Manager at Bayer

Case study

"I have worked with Fusion on a number of projects spanning a number of years. I am continually impressed by their technical knowledge and by their attitude and honesty. They have always delivered on time and in full, sometimes going that extra mile as well! I would have absolutely no hesitation in recommending their work to anyone who would like a thorough, accurate and stable solution built."   Read full case study…

Boehringer Ingleheim